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#Swa flight attendant plus
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And I had to wait on my disability to have a total knee replacement. Discuss what the last 5 yrs of your employment were and what were your duties.Tell me about a time you went above and beyond to help a customer.I would take a deep breath, practice a relaxation exercise and talk to my coworker if able to do so.īreathe, remain calm and remind yourself that this will pass.Free Southwest Airlines Flight Attendant Interview Study Guide Questions and Answers I would take a few deep relaxing breaths and talk to someone if possible. Have a little small talk with with a co worker about something totally different from what's stressing me out. I would slow my heart rate down by taking deep breaths.

What would you do if you became stressed while in flight?.Do you agree to go to an unpaid training in Dallas for 4 weeks?.Do you agree to do a physical exam that consists of being able to walk down the aisle of an aircraft while facing forward, be able to sit in the jump seat without alteration?.I have 4 beautiful grandchildren 3 girls and a boy that I love to spoil. I am a person looking to learn new things and wanting to work for a company I can expand my skills and learn more. Giving me opportunity for room and growth in the comany. I'm wanting to work for a company that will allow me to be myself. I have been flight attendant for 5 years and a flight attendant supervisor for 5 years. I have been serving our patients with a smile ever since. I was then offered to return to the receptionist position due to staff changes. I started out as a receptions and moved over to become a medical assistant. I have worked for the past 10 years for the same company. I also have 5 yrs experience home health care and CNA duties caring for others.

#Swa flight attendant plus

I have 5 plus years in customer service in the food industry.

Tell me about your job experience in the past, leading up to what you’re doing now.

Making sure that the customer feels heard and positive about their experience. There is very little traffic on the extra mile. Treating people with respect and compassion, with a friendly and caring attitude. That sort of impactful experience can make someone a customer for life.Ĭustomer service is treating the customer well and going above and beyond. Good customer service means consistently exceeding customer expectations and going out of your way to help people solve their problems. Giving excellent care above and beyond services.

Tell me what customer service means to you.

They are listed in Fortune Magazine as one of the top ten companies to work for on a regular basis due to how they treat their employees. The SWA warrior spirit award goes with my personal motto "we're done when we are all finished with our duties." Being a good listener and hearing what others need to feel successful is also a good way to approach your work duties. The SWA servant's heart award is applied by being compassionate, serving other's others before yourself. I want to treat my customers the way Colleen Barrett and myself live by, and that is the golden rule, which is to treat others the way you want to be treated. When I come to work, I put all my problems aside, and set the bar high to give the best customer service possible. I want to make sure my mindset is ready to help our customers with getting to their destination with care and ease. I make sure that I have put aside all my problems and prepare for my day.

I want to treat my customers the way I live by, and that is the golden rule, which is to treat others the way you want to be treated. I am a firm believer of treating people the way you want to be treated.

Tell me how you apply our SWA servant's heart award/SWA warrior spirit award to your everyday work duties.

#Swa flight attendant free

Free Southwest Airlines Flight Attendant Interview Study Guide Questions and Answers